Smith.ai
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 24/7 service
- Answering for Facebook Messenger and SMS Texts
- Text and Email follow-up
- After-Hours Chat Bots
- Live Agents
- Text Answering
- Real-Time Translation
- Customized Branding
- Email Summary of Chats
- Custom Timing
- Custom Placement
- Customized Greetings
- Appointment Scheduling
- Ecommerce Order and CRM Integration
- New Client Intake
- Lead Data Gathering
- Spam Blocking
- Customer Service and Support Desk
- Mobile-Optimized
- Proactive Chat
- Easy Billing
Pricing Info
Pricing Info
Starter – $140/month
- Comes with AI bot and staff
- 20 live chats ($7/chat after 20)
- Automated greetings for site visitors
- Mobile-ready chat widget
- SMS/Text Answering
- Unlimited smart Q and A
- Unlimited qualification playbooks
- Chat transcription
- Custom branding options
- Real-time Spanish-English translation
- Website installation and setup assistance
- One-time chat custom programming
- Custom programming and training options
- Email support
- Phone support
- 1 integration included
Basic – $300/month
- Comes with AI bot and staff
- 50 live chats ($6/chat after 30)
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited Smart Q and A
- Unlimited Qualification Playbooks
- SMS/text answering
- Chat transcription
- Custom branding options
- Real-time Spanish-English translation
- One-time chat custom programming
- 5 Custom programming hours
- Additional hours of custom programming and training
- Website installation and setup assistance
- Email support
- Phone support
- 1 integration included
Pro – $600/month
- Comes with AI bot and staff
- 100 live chats ($6/chat after 100)
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited smart Q and A
- Unlimited qualification playbooks
- Real-time Spanish-English translation
- SMS/text answering
- Chat transcription
- Custom branding options
- One-time chat custom programming
- 10 custom programming hours
- Additional hours of custom programming and training
- Website installation and setup assistance
- Email support
- Phone support
- 1 integration included
Custom – By Quote
- Comes with AI bot and staff
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited Smart Q and A
- Unlimited Qualification Playbooks
- SMS/text answering
- Real-time Spanish-English translation
- Chat transcription
- Custom branding options
- Custom integrations
- Custom appointment booking
- One-time chat custom programming
- Custom one-time custom programming hours
- Additional hours of custom programming & training
- Website installation and setup assistance
- Email support
- Phone support
Integrations
Integrations
Smith.ai integrates with the following:
- ActiveCampaign
- Acuity Scheduling
- Agile CRM
- AppToto
- AppointmentCore
- Appointy
- CPACharge
- Calendly
- CapsuleCRM
- ClientRock
- Clio
- Clio Calendar
- Clio Grow
- Filevine
- Harmonizely
- Headnote
- Housecall Pro
- HubSpot
- Infusionsoft
- LawPay
- LawTap
- Lawmatics
- Lead Docket
- Lexicata
- Pipedrive
- PracticePanther
- Rocket Matter
- Salesforce
- ScheduleOnce
- Schedulista
- Setmore
- Slack
- Square Appointments
- Wealthbox
- WhenWorks
- Woven Calendar
- YouCanBook.Me
- Zapier
- ZynCal Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nyman IP, New Wave Financial Services, Merchbar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
Company Email
support@smith.ai
Contact No.
Company's Address
425 Sherman Avenue
Suite 200, Palo Alto, CA,
United States
Smith.ai Comparisons
Popular Smith.ai Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Capture call back requests
- Create customizable surveys
- Create promotional ads
- Custom information feed
- Export chat history and all other reports
- Exportable ticket transcripts
- Full email and ticket management
- Hot leads and customer lists
- Instant language translation
- Knowledge base publication
- Monitor agent performance
- Real-time visitor monitoring
- Record call logs
- Reporting and analytics
- Self-service web portal
- Social insights
- Ticket status updates
- Training documentation and best practices
- Visitor action triggers
Pricing Info
Here are the prices of LiveHelpNow’s products:
Monthly Plan:
- Live Chat: $ 21 per agent
- Email-Ticket Management: $ 21 per agent
- Knowledge Base: $ 21.00 per agent
- Call Management: $ 9.00 per agent
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
Integrations
Out of the box, LiveHelpNow integrates with the following applications:
- Google Analytics and Adwords
- Join.me Cobrowsing
- SalesForce CRM
- Webhooks
- MailChimp
- HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Company Email
Contact No.
Company's Address
520 Evan St, Suite #2, Bethlehem, PA 18015
LiveHelpNow Comparisons
Popular LiveHelpNow Alternatives
It may not always be sufficient to simply compare Smith.ai and LiveHelpNow against each other. Although specific features, pricing and user reviews are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards claimed by each app. Very often a less known app may turn out to be an excellent choice that was distinguished with industry awards such as our Great User Experience Award which shows that regardless of smaller market presence it’s a significant rival to the services that rule the market.
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