What is better SmartSupport or BigID? Getting the ideal IT Asset Management Software product is all about evaluating numerous solutions and identifying the top program for your specific needs. Our unique process provides you with a fast look at the general rating of SmartSupport and BigID. For all round quality and performance, SmartSupport scored 7.4, while BigID scored 8.7. On the other hand, for user satisfaction, SmartSupport earned 100%, while BigID earned 97%.
Below it's also possible to verify their functions, terms, plans, etc. to determine what program will be more appropriate for your needs. One critical aspect to check is if the software can enable and disable restrictions on different types of users to protect any confidential company data.
At this time, the most significant solutions in our IT Asset Management Software category are: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Deploying BigID is easy as it integrates with popular business apps and cloud-based software. Integrations include:
Office 360
Zendesk
Slack
Salesforce
Gmail
Workday
Sharepoint
Netsuite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Airlines, American Express, The Home Depot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A modern data intelligence platform that enables enterprises to discover, manage, and protect data critical to their business. Powered by machine learning, the software allows for more efficient, consistent, and scalable data governance across any data in the cloud or data centers. It makes it possible for companies to know their data and take action for protection, privacy, and perspective.
Almost as important as functionalities and user support responsiveness are pricing options made available by SmartSupport and BigID. While price should not be the only aspect it’s surely a significant thing to think about. You should try to find a flexible pricing package that can be adjusted to your company size and painlessly scaled up every time your team expands. You should be certain you don’t select plans that have complex functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as big companies can usually count on more affordable prices. You should also try out a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with SmartSupport and BigID.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
