What is better Smartsupp or RichCall? You have such a wide range of Customer Support Software alternatives in today’s market that choosing the right product may be frustrating. On our comparison page, you can actually review the functions, terms and conditions, available plans, and more details of Smartsupp and RichCall.
It’s also possible to compare their score (8.6 for Smartsupp vs. 8.0 for RichCall) and user satisfaction level (100% for Smartsupp vs. N/A% for RichCall). The scores and ratings give you a solid idea how both of these software products perform. In addition, find out if the solution can integrate with existing business apps to promote greater productivity.
At this time, the most significant products in our Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
Every time you select a software that you believe will be an actual asset for your business you shouldn’t only limit yourself to what reviewers have to say about it. Quite frequently individual experience with the software will vary, depending on specific goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable impression of how real users of Smartsupp and RichCall evaluate their experience with the service. Our system is built around detailed analysis of product mentions on other websites, social media and blogs, so you are going to obtain a comprehensive and credible overview of what other clients think about every software. In this case Smartsupp got a total satisfaction rating at 100% while for RichCall N/A% of users express they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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