What is better Smartsupp or LiveAgent? Getting the ideal Customer Support Software for your business is key to growing your company’s productivity. In our platform, it's easy to evaluate various solutions to see which one is the appropriate software for your needs. Here you can match Smartsupp vs. LiveAgent and look at their overall scores (8.6 vs. 9.4, respectively) and user satisfaction rating (100% vs. 99%, respectively).
It's also possible to analyze the specifics of pricing, terms and conditions, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to scale the features and subscription plan to address your business growth or lack of it.
In case you you have to quickly identify the top Live Chat Software according to our review team we advise you take a look at the following products: Vision Helpdesk, Zendesk, Pipedrive.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
In the event you are still having doubts about which product will be best in your case it may be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each service is and how big is its online presence.For example, if you look at Smartsupp LinkedIn page you’ll learn that they are followed by 36 users. In case of LiveAgent the amount of followers on their LinkedIn page is 923.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
