What is better Smartsupp or Gladly? When choosing the appropriate Customer Support Software for your enterprise it is suggested that you review the features, prices, as well as other essential details about the product and vendor. Here, you can examine the similarities and discrepancies between Smartsupp (overall score at 8.6 and user satisfaction at 100%) and Gladly (overall score at 7.4 and user satisfaction at N/A%).
It's also possible to examine their specific modules, like features, plans, rates, terms and conditions, etc. Similarly, analyze the terms thoroughly for information on extra charges, including, setup fees, separate support plan, upgrade fees, storage fees, and more.
Those of you who are pressed for time or could use a Live Chat Software recommendation from our experts may want to examine these top choices for this year: Pipedrive, Zendesk, Vision Helpdesk.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
The products compared on this page are only a small part of our full Customer Support Software category and you should remember that there may be more reliable services out there. If you want to guarantee you make the wisest choice for your team we strongly suggest that you try out more products first. It may also be a good idea to consult our top 10 Customer Support Software list to find out which software are currently the best ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
