What is better Smartsupp or Bria? If you’re experiencing a hard time choosing the right Customer Support Software product for your circumstances, it’s a good idea to do a comparison of the available software and discover which one offers more positive aspects. In particular, here you can review Smartsupp (overall score: 8.6; user rating: 100%) vs. Bria (overall score: 8.5; user rating: 98%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to compare their features will significantly improve the likelihood of finding the right product for your company. Take a closer look at other areas of the software for example ease-of-use, adaptability, scalability, and pricing options.
Our experts made sure to review all popular Live Chat Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
No Customer Support Software will manate to cover all the requirements of a business. While core functionalities of Smartsupp and Bria are important you should also carefully analyze the integrations provided by every software. In many cases you will already be making use of other types of SaaS software in your company and it’s definitely better to go with solutions that integrate well with each other. With that approach you will be able to be certain of a reliable transfer of information between your teams and services, which can significantly reduce time devoted to migrating between one software and the other.
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