What is better Slaask or Kommunicate? Choosing the most appropriate Customer Support Software for your business is difficult with too much features, choices, and terms to consider. On the other hand, using our review platform will help you to cut down the selection steps by getting all major apps in one location.
As an illustration, you can compare Slaask and Kommunicate for their functions and overall scores, in this case, 8.0 and 8.7, respectively. Similarly, you can check which software has better general user satisfaction rating: 100% (Slaask) and 96% (Kommunicate) to learn which product is the better choice for your organization. Don’t simply choose the software with the lowest price, but the solution that has the best value.
We did our best to review all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
It may not always be sufficient to just compare Slaask and Kommunicate with one another. While reliable functionalities, cost and customer reviews are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards claimed by every service. Frequently a less known service may turn out to be a good choice that was a winner of many industry awards such as our Supreme Software Award which reveals that despite limited market popularity it’s a worthy rival to the products that dominate the market.
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