What is better simplyCT or Gladly? Selecting the right Customer Support Software for your company is hard with various features, options, and offers to consider. But, relying on our review directory will allow you to streamline the selection process by showing all main apps in one place.
As an illustration, you can match simplyCT and Gladly for their functions and overall scores, namely, 6.9 and 7.4, respectively. Likewise, you can compare which product has higher general user satisfaction rating: 100% (simplyCT) and N/A% (Gladly) to determine which software is the better choice for your company. Don’t just buy the software with the lowest price, but the solution that gives the best value.
At this time, the most significant solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
In case you continue having second thoughts about which solution will be best for your business it may be a good idea to check out each service’s social metrics. These metrics are usually an indicator of how popular a given service is and how extensive is its online presence. For example, in case of Facebook simplyCT has 31 likes on their official page while Gladly profile is liked by 81 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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