What is better Simply CRM or Salesforce Service Cloud? Various organizations need different types of CRM Software. To understand well which one fits your needs, think about comparing various solutions feature by feature including their terms and pricing. Furthermore, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Simply CRM (8.0) vs. Salesforce Service Cloud (9.6) for all round quality and usefulness; Simply CRM (92%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Analyze their high and low points and find out which software is a better option for your company. One simple but effective way is to list the advantages and disadvantages of both applications side by side and check which solution has more benefits.
In case you you have to quickly locate the top CRM Software according to our review team we advise you examine these products: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Simply CRM is only intended for small businesses, so it doesn’t offer any enterprise pricing plan. It has a simple pricing plan which gives you the opportunity to leverage its modules and functionalities at €22/user/month. Here are the features included in this plan:
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No CRM Software will manate to cater to all the needs of a business. Though core features of Simply CRM and Salesforce Service Cloud should matter you should also thoroughly study the integrations supported by every solution. In many cases you will already be making use of other types of SaaS software in your company and it’s definitely better to go with services that integrate well with one another. With that approach you can ensure a smooth transfer of information between your teams and software used, which can considerably reduce time spent on migrating between one product and the next.
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