Oracle CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Marketing Automation – Campaign – Email, Email Templates, SMS, Social Media, Drip Campaign, Marketing Analytics, and ROI
- Web-to-lead capture
- UTM code builder
- Multi-channel lead management
- Rule-based lead assignment and escalations
- Rule and AI-based lead and opportunity scoring
- Mobile App for Android and iPhone
- Social listening
- Customer and partner portals
- Advanced Customer-360 degree views
- Omnichannel ticket creation
- Rule-based ticket routing
- Escalation management
- Knowledgebase
- Automated feedback capture
- Automated alerts and notification
- Advanced BPM tool
- Business Intelligence
- Sales trends
- Dashboards
- Customer profiles
- Support center analytics
- Marketing analytics
- Deployment platform-agnostic
- Open architecture
- Deployment (SaaS/private cloud/on-premise)
- AI-based chatbot
- AI ML Plugins
- Sentiment Analysis
- Offers engine
- Next best action recommender
- Predictive ML models
- Digital Onboarding/eKYC
- AI-based digital account opening
- Facial recognition
- OCR capability
- Fake ID detection,
- Digital Signature
- AML
- CRIB
- Blacklist check
- File Sync and file sharingDuplicate blocking
- Heat map for region-wise sales
- Roles and permissions
- Order and quote management
- Inline editing
- Roles and permissions
- Duplicate blocking
- Multi-currency support
- Enterprise territory management
- Web service API
- Google Apps integration
- Export Records (PDF, .CSV or txt format)
- Builders and configurators
- Email and PDF builder
- Reports and workflow builder
- Developer studio configurator
- Chatbot intent builder
Pricing Info
Pricing Info
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
Integrations
Integrations
SimpleCRM integrates with any third-party systems through web services and API. Here are some of SimpleCRM’s ready integrations.
- Finacle
- ebaotech
- SAP
- Paypal
- Oracle
- Life Asia/AS400
- Knowlarity
- Avaya
- Genesys
- Aspect
- Ozonetel
- Cisco
- Xorcom
- C- Zentrix
- eHorizon
- Ameyo
- Asterix
- AWS
- AZURE
- Google Analytics
- IBM Softlayer
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ST Electronics, Karnataka Bank, HSBC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SimpleCRM is a comprehensive CRM solution designed to automate sales, marketing, and customer service operations.
Company Email
sales@simplecrm.com
Contact No.
Company's Address
Simpleworks Business Solutions Pte Ltd
60 Robinson Rd,
#11-01 BEA Building,
Singapore 068892
SimpleCRM Comparisons
Popular SimpleCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Marketing Automation
- Cross-Channel Orchestration
- Testing and Personalization
- Data Management and Analytics
- Digital Analytics
- B2C Commerce
- Customer Loyalty
- B2B Commerce
- Configure, Price and Quote
- Unified Sales and Service
- Focused Solutions
- CX Foundation
- Artificial Intelligence
- Omnichannel Service
- Efficient Field Service
- On-Demand Knowledge
- Personalized Service
Pricing Info
Oracle CX’s pricing information is not available on its official website. You will have to contact the vendor directly for a price quote.
Integrations
- Oracle Sales Cloud
- Salesforce
- Oracle e-Business Suite
- OracleVoice
- SAP
- Oracle Human Capital Management Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mack, Juniper Networks, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer experience software designed to help businesses build better customer journeys and conversions.
Company Email
Contact No.
Company's Address
Oracle Corporation
500 Oracle Parkway
Redwood Shores, CA 94065
Oracle CX Comparisons
Popular Oracle CX Alternatives
If you continue having doubts about which software will be best in your case it might be a sound idea to check out each service’s social metrics. These metrics are usually a sign of how popular each app is and how large is its online presence. For example, in case of Facebook SimpleCRM has 9072 likes on their official profile while Oracle CX profile is liked by 221223 people.
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