What is better ShowMyPC Remote Support and Meetings or GoTo Resolve? The perfect Customer Support Software is a product that can tackle your company’s unique demands. It is possible to find which solution works best for your industry if you compare a wider range of products before you decide which one is the best.
For instance, ShowMyPC Remote Support and Meetings and GoTo Resolve are scored at 8.3 and 8.2, respectively, for all round quality and performance. Similarly, ShowMyPC Remote Support and Meetings and GoTo Resolve have a user satisfaction rating of 94% and 96%, respectively, which shows the general feedback they get from customers. Even better, reach put to an existing client of the software and solicit their feedback regarding the application in question.
Right now, the best solutions in our Remote Support Software category are: ScreenConnect, Atera, Zendesk.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
In case you are still having doubts about which app will work best for your business it may be a sound idea to investigate each service’s social metrics. These metrics are usually a way to see how popular a given product is and how big is its online presence. For example, in case of Facebook ShowMyPC Remote Support and Meetings has 164 likes on their official profile while GoTo Resolve profile is liked by 69000 people.
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