MyFeelBack
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts/Escalation
- Automated Routing
- Automatic Customer Notices
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Inbox/Queue Management
- Live Chat
- Surveys and Feedback
- Trouble Ticketing
Pricing Info
Pricing Info
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Company Email
info@servicedock.com
Contact No.
Company's Address
ServiceDock
GW115 The Greenway Hub, DIT Grangegorman
Grangegorman Lower, Dublin 7
Ireland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Smart Surveys
- Survey Management
- Survey Builder
- Custom Design
- CRM Integration
- Email Integration
- Contacts Auto-Synching
- Contact Lists Management
- Multi-Channel Survey Deployment
- Multi-Channel Data Sources
- Language Detection
- Real-Time Data
- Real-Time Statistics Analysis
- Live Dashboards
- Custom Indicators
- Custom Datamarts
- Net Promoter Score
- 360 Degree Feedback
- Feedback Collection
- Complaint Monitoring
- Template Library
Pricing Info
MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.
Integrations
MyFeelBack integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics CRM
- HubSpot
- Zendesk
- Adobe Campaign
- Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Johnson & Johnson, L'Oreal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
High-value feedback system aimed at capturing customer insights and enhancing customer relations.
Company Email
contact@myfeelback.com
Contact No.
Company's Address
5, Avenue Didier Daurat
31400 Toulouse,
France
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Both ServiceDock and MyFeelBack were evaluated by a team of reliable B2B experts who prepared a thorough analysis of all crucial aspects of each software. Their ultimate score was prepared using our unique SmartScore algorithm that gives a separate partial score to every factor including: main features, customer support, mobile support, security, user satisfaction and media presence. We are aware that useful features are not the only factor crucial to a business so we make an effort to pay attention to all facets of a app before giving it a final score.
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