What is better Service Creatio or RingCentral Engage Digital? Today’s enterprises require the top Help Desk Software product to keep on being competitive. On this page we help you with buying the right solution, by allowing you to assess Service Creatio and RingCentral Engage Digital down to the very details of their individual functions.
It's also possible to examine our overall scoring values, which rate the software overall quality and performance. Service Creatio got a 8.6 score, while RingCentral Engage Digital has a score of 8.8. Likewise, you can compare their general user satisfaction rating: 100% (Service Creatio) against N/A% (RingCentral Engage Digital). Remember to choose the application that best addresses your most crucial priorities, not the application with the most robust features.
We are aware that not all companies have enough time to test a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
No Help Desk Software will be perfect enough to solve all the needs of a specific team. Even though core functionalities of Service Creatio and RingCentral Engage Digital are important you should also thoroughly explore the integrations provided by a given app. Very often you will already be working with other types of SaaS software in your company and it’s always wiser to opt for software that integrate well with each other. With that approach you can guarantee a smooth exchange of information between your teams and software used, which can significantly reduce time wasted on migrating between one software and the next.
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