What is better Service Creatio or ProProfs Help Desk? If you’re getting a hard time deciding on the best Help Desk Software product for your situation, try to compare and contrast the available software and see which one offers more positive aspects. In particular, here you can assess Service Creatio (overall score: 8.6; user rating: 100%) vs. ProProfs Help Desk (overall score: 8.5; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has better pricing plans for your current budget constraints. Working with a clear table to match their features will significantly boost the odds of obtaining the appropriate product for your company. Look closely at other aspects of the software such as if it’s easy to use, adaptability, scalability, and pricing terms.
Users who are pressed for time or would like to get a Help Desk Software recommendation from our experts might want to take a look at these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
In case you are still having second thoughts about which solution will be best for your company it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular a given solution is and how large is its online presence. For example, in case of Facebook Service Creatio has 0 likes on their official page while ProProfs Help Desk profile is liked by 25109 people.
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