What is better Serena Service Manager or HubSpot Service Hub? If you want to get a convenient way to find out which Customer Support Software product is better, our proprietary algorythm gives Serena Service Manager a score of 7.0 and HubSpot Service Hub a score of 9.0 for all round quality and performance. In addition, Serena Service Manager is rated at 93%, while HubSpot Service Hub is rated 98% for their user satisfaction level.
You can also compare their product details, including modules, tools, options, plans, pricing, and many more. Find out if the application lets you to customize at least part of its workflows to guarantee the software fits your own business workflows.
People who are pressed for time or need a Customer Support Software recommendation from our experts may want to take a look at these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
If you continue having doubts about which app will perform best for your business it might be a good idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular every software is and how big is its online presence. For instance Serena Service Manager Twitter profile has currently 1663 followers. At the same time HubSpot Service Hub Twitter is followed by 802840 users.
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