What is better Serena Service Manager or Bluenose? You have such a wide range of Customer Support Software solutions in today’s state of that industry that selecting the best product may be confusing. On our comparison page, you can actually assess the features, pricing terms, available plans, and more details of Serena Service Manager and Bluenose.
It’s also possible to check their score (7.0 for Serena Service Manager vs. 6.7 for Bluenose) and user satisfaction level (93% for Serena Service Manager vs. 96% for Bluenose). The scores and ratings offer you an overall idea how both these software products perform. Moreover, check if the application can integrate with your current business apps to guarantee greater productivity.
In the event you would like to quickly decide on the more reliable Customer Support Software according to our review team we advise you check out these products: Freshdesk Omni, Zendesk, Freshdesk.
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Both Serena Service Manager and Bluenose were evaluated by a group of independent SaaS experts who prepared a full examination of all important elements of each product. Their final score was calculated with unique SmartScore algorithm that gives an individual partial score to every element like: main features, client support, mobile support, security, user satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only thing important to a business so we make an effort to pay attention to all sides of a app before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
