What is better Semantria or GoToAssist? It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is better for your business. For overall product quality, Semantria received 7.2 points, while GoToAssist received 7.4 points. Meanwhile, for user satisfaction, Semantria scored 100%, while GoToAssist scored 90%.
Details about their unique elements, tools, supported platforms, customer support, plus more are given below to give you a more correct review. Keep in mind to get only the features your business requires to avoid wasting cash for tools which are redundant.
Those of you who are pressed for time or want a suggestion from our team may want to take a look at these top choices for this year: .
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
All the data, information and opinions that we shared in this comparison were collected from official company websites, promotional resources available online, real-life experience from real clients as well as our personal everyday use of each solution by a professional reviewer. We do our best to extensively analyze every product, as a result we not only examine it internally, but we also correlate our observations with experiences of other members from the SaaS community.
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