What is better ScreenConnect or VIZOR? You have such a wide range of Customer Support Software solutions in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, we let you assess the tool, terms and conditions, available plans, and more details of ScreenConnect and VIZOR.
It’s also possible to check their score (9.0 for ScreenConnect vs. 8.0 for VIZOR) and user satisfaction level (96% for ScreenConnect vs. 98% for VIZOR). The scores and ratings give you a solid idea how both these software products perform. In addition, check if the software can integrate with the company’s current business apps to guarantee greater productivity.
Our experts made sure to review all popular Remote Support Software services available out there, but among them these three deserved our special attention: Atera, ScreenConnect, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
If you are still having second thoughts about which solution will be best in your case it may be a good idea to take a look at each service’s social metrics. These metrics are frequently a sign of how popular a given service is and how big is its online presence.For example, if you check ScreenConnect LinkedIn account you’ll learn that they are followed by 16403 people. In case of VIZOR the amount of followers on their LinkedIn page is 20.
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