What is better ScreenConnect or sphere? Selecting the best Customer Support Software for your company is hard with various functions, options, and offers to choose from. But, relying on our website will help you to streamline the selection steps by displaying all crucial apps in a single place.
For example, you can compare ScreenConnect and sphere for their functions and overall scores, in this case, 9.0 and 8.0, respectively. Similarly, you can see which product has better general user satisfaction rating: 96% (ScreenConnect) and 92% (sphere) to determine which one is better for your organization. Don’t just buy the software with the most attractive price, but the solution that offers the most cost-effective value.
Those of you who want to save some time or could use a Remote Support Software advice from our team might want to examine these top choices for the current year: Atera, Zendesk, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You should pay attention to the fact that even though both ScreenConnect and sphere may provide a top quality array of features every product might be created for a different business size. If you are analyzing various solutions you should pay attention to a company type they are meant for. Specific elements might scale up efficiently for large enterprises but if you own a small or medium company it’s frequently better to refrain paying for advanced features that you may never actually use.
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