What is better ScreenConnect or sphere? Finding the best Customer Support Software for your business is crucial to improving your company’s efficiency. In our platform, you can easily review various solutions to see which one is the proper software for your requirements. Here you can match ScreenConnect vs. sphere and examine their overall scores (9.0 vs. 8.0, respectively) and user satisfaction rating (96% vs. 92%, respectively).
You can even analyze the specifics of costs, terms, plans, features, tools, and more, and determine which software offers more benefits for your business. In practice, choose the software which helps you to change the features and subscription plan to address your sales growth or lack of it.
We know that not all companies have enough time to scrutinize a large number of different products, so we created a list of suggestions that you may find useful. Our top choices for the Remote Support Software category are: ScreenConnect, Atera, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The solutions analyzed on this page are only a sliver of our entire Customer Support Software category and you should remember that there might be more desirable services available. If you want to make sure you make the wisest choice for your company we strongly urge you to analyze more software first. It may also be a good idea to check out our top 10 Customer Support Software ranking to see which services are at the moment the highest-rated ones and leaders in the market.
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