What is better ScreenConnect or GoBrunch? Comparing ScreenConnect and GoBrunch, it is simple to see which Customer Support Software product is the more effective alternative. This guarantees that your enterprise will be able to choose most productive and efficient application. You can check the details, such as available tools, costs, plans offered by each vendor, offer conditions, and many more
We also let you evaluate their general scores to know which one appears to be better. ScreenConnect has 9.0 points for overall quality and 96% rating for user satisfaction; while GoBrunch has 8.0 points for overall quality and 99% for user satisfaction. You can also find out which software company is more credible by sending an an email question to the two companies and find out which vendor replies faster.
In the event you would like to quickly identify the more reliable Remote Support Software according to our experts we recommend you check out these services: Zendesk, ScreenConnect, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you research different Customer Support Software products you shouldn’t just explore their features list and offered pricing plans. Pay attention to the fact that the app must be matching your requirements and team so the more flexible their offer the better. Find our which systems are supported by ScreenConnect and GoBrunch and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a deal breaker for many firms.
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