What is better ScreenConnect or GoBrunch? Different firms demand different types of Customer Support Software. To find out which solution meets your requirements, think about reviewing various alternatives feature by feature along with their conditions and prices. Likewise, you will get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: ScreenConnect (9.0) vs. GoBrunch (8.0) for general quality and performance; ScreenConnect (96%) vs. GoBrunch (99%) for user satisfaction rating. Analyze their high and low points and see which software is a better option for your company. A simple, practical tip is to list the pros and cons of both solutions next to each other and see which app comes on top.
People who don't have much time or could use a Remote Support Software advice from our experts might want to examine these top choices for this year: Atera, ScreenConnect, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both ScreenConnect and GoBrunch were reviewed by a group of reliable B2B experts who prepared a full examination of all important aspects of each app. Their total score was prepared by means of unique SmartScore system that calculates a separate partial score to each component like: main features, customer support, mobile device support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor important to a company so we make sure we pay attention to all aspects of a solution prior to giving it a final rating.
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