What is better ScreenConnect or Corvisa Contact Center? If you wish to get a convenient way to decide which Help Desk Software product is better, our proprietary method gives ScreenConnect a score of 9.0 and Corvisa Contact Center a score of 7.0 for all round quality and performance. Furthermore, ScreenConnect is rated at 96%, while Corvisa Contact Center is rated 100% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, pricing, and many more. Find out whether the solution can customize some of its workflows to ensure it complements your own business procedures.
Our team put a lot of effort to review all popular Remote Support Software products available out there, but among all the ones we reviewed these three caught our special attention: ScreenConnect, Atera, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you are still having doubts about which service will work best for your business it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular a given product is and how extensive is its online presence. For instance ScreenConnect Twitter account has currently 15200 followers. At the same time Corvisa Contact Center Twitter is followed by 745 people.
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