What is better ScreenConnect or Corvisa Contact Center? Today’s firms need the most effective Help Desk Software product to remain competitive. On this page we help you with buying the best service, by allowing you to compare ScreenConnect and Corvisa Contact Center down to the very details of their individual offers.
You may also examine our overall scoring values, which rate the software all round quality and performance. ScreenConnect got a 9.0 score, while Corvisa Contact Center has a score of 7.0. Likewise, it is possible to compare their general user satisfaction rating: 96% (ScreenConnect) against 100% (Corvisa Contact Center). Don’t forget to select the software that best answers your most urgent needs, not the software with a lot of features.
At the moment, the leading products in our Remote Support Software category are: ScreenConnect, Zendesk, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Help Desk Software will be perfect enough to cater to all the needs of a specific team. While core features of ScreenConnect and Corvisa Contact Center are obviously a priority you should also thoroughly study the integrations supported by each solution. Quote frequently your team will already be working with some other SaaS software in your company and it’s always better to select products that integrate well with each other. That way you will be able to ensure a smooth exchange of information between your teams and software used, which can significantly reduce time wasted on migrating between one service and the next.
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