What is better ScreenConnect or BeAnywhere Support Express? If you wish for a competent Help Desk Software product for your business you must invest time and evaluate several options. It doesn’t have to be difficult, and can be as quick as matching their functions in a table like the one below. You will also get a brief idea how each product functions. As an example, on this page you can find ScreenConnect’s overall score of 9.0 and compare it against BeAnywhere Support Express’s score of 7.2; or ScreenConnect’s user satisfaction level at 96% versus BeAnywhere Support Express’s 77% satisfaction score.
The comparison can help you spot the strengths and weaknesses of each service, and decide which one matches your requirements better. Beyond the rich features, the application that is easy to understand and use is always the better option.
In the event you want to quickly identify the more reliable Remote Support Software according to our review team we recommend you check out the following services: Zendesk, ScreenConnect, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both ScreenConnect and BeAnywhere Support Express were evaluated by a panel of reliable SaaS experts who carried out a full examination of all crucial elements of every solution. Their ultimate score was calculated using our unique SmartScore algorithm which provides an individual partial score to each factor like: main features, client support, mobile device support, security, user satisfaction and market presence. We are aware that useful features are not the only factor important to a company so we make an effort to pay attention to all aspects of a product prior to calculating its final rating.
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