What is better Scorebuddy or Chatra.io? To ensure that you acquire the most helpful and productive Customer Support Software for your enterprise, you have to compare products available on the market. For instance, here it is possible to match Scorebuddy’s overall score of 7.3 against Chatra.io’s score of 8.5. You can even evaluate their general user satisfaction: Scorebuddy (100%) vs. Chatra.io (100%).
Furthermore, you can evaluate their strengths and weaknesses feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to pick the best software for your needs. It goes without saying you should know your specific needs to realize which service meets those needs.
Those of you who are pressed for time or want a Customer Support Software recommendation from our experts may want to investigate these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Chatra offers both a basic free plan, and an enterprise pricing package for premium users. Their free plan includes an unlimited number of agent accounts, but can only accommodate for one agent to be online at a time.
If you are still having doubts about which service will be best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular a given app is and how big is its online presence. For example Scorebuddy Twitter account has currently 1088 followers. At the same time Chatra.io Twitter is followed by 0 people.
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