SurveySparrow
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Drive improvement
- Trend analysis
- Multi-channel collection
- Dashboard
- Action management
- Automatic survey creation
- Real-time survey evolution
- Survey length control
- Automatic feedback email
- Embedded surveys
- Embed survey to your website or page
- Net Promoter Score (NPS)
- NPS improvement analysis
- Average satisfaction score
- Feedback filter
- Maximum number of feedback
Pricing Info
Pricing Info
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
- Net Promoter Score
- Email feedback
- Web feedback
- Custom branding
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
- Advanced data capture
- Key drivers analysis
- Integrations
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
- Real-time customer recovery
- Premium support
- Success program
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
- Want to rack over 10000 responses
- Have specific customer requirements
- Need bespoke integrations
Integrations
Integrations
Satsum integrates with the following business systems and applications:
- MailChimp
- Zapier
- Magneto
- Shopify
- Zendesk
- Salesforce
- Desk
- Stripe
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nitro Digital, Intercontinetal Hotels Group, Sooqini
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
Company Email
info@satsum.com
Company's Address
Satsum Comparisons
Popular Satsum Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email shares
- Unlimited questions per survey
- Advanced skip logic
- Display logic
- Classic and chat-like survey interfaces
- File upload capability
- Automatic save and resume for respondents
- Multi-lingual survey support
- Customizable survey redirect options
- Multiple ‘Thank You’ pages for varied responses
- Use of variables/hidden fields for personalized surveys
- Scoring system for quizzes and assessments
- Interactive quizzes and assessments
- Expressions/formula field for complex calculations
- 360-degree feedback collection
- NPS Workflows, Trends & Dashboards, Sentiment Analysis, and Word Cloud for comprehensive analysis
- Robust contact management
- Multi-channel survey distribution
- Custom design and white-labeling options
- Detailed response management
- Comprehensive reports and insights
- Password-protected surveys for security
- Omnichannel experience management
- Real-time analytics and reporting
- Integration with CRM and marketing tools
- Automated workflows for efficient survey management
- API access for custom integrations
Pricing Info
Pricing starts at $19/month for the basic plan. Pricing can also be customized based on your specific needs.
SurveySparrow’s Flexible and Customized Pricing Approach
SurveySparrow has evolved its pricing strategy to focus on flexibility and customization, catering to the unique needs of both small businesses and large enterprises. Instead of fixed pricing plans, they now offer a personalized quote system to ensure that each customer receives a pricing structure that aligns perfectly with their specific requirements and usage scale.
Personalized Quote System
- Customized Pricing: SurveySparrow invites potential customers to request a personalized quote, ensuring that the pricing aligns with their individual needs, scale of use, and specific features required.
- Tailored to Your Needs: Whether you’re a small business or a large enterprise, SurveySparrow’s team will work with you to understand your survey needs and usage patterns, providing a pricing plan that fits your scenario.
- Flexible Solutions: The focus is on offering scalable solutions, whether you need basic survey functionalities or advanced features for extensive data collection and analysis.
Integrations
SurveySparrow offers the following native integrations:
- HubSpot
- Slack
- Intercom
- Salesforce
- MailChimp
- Rybbon
- Stripe
- Zapier
- Google Analytics
- Facebook Pixel
- Google Sheets
- AWeber
- Google Tag Manager
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Amazon, SAP, Deloitte
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading survey and feedback management software that lets you collect feedback naturally, gain insights, and make better decisions.
Company Email
support@surveysparrow.com
Contact No.
Company's Address
2345 Yale St FL 1
Palo Alto, CA 94306
SurveySparrow Comparisons
Popular SurveySparrow Alternatives
Every time you choose a software that you think will be an actual asset for your company you shouldn’t simply focus on what reviewers have to say about it. In many cases individual experience with the software will vary, depending on your own preferences and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each product to give you a quick overview of how actual users of Satsum and SurveySparrow evaluate their experience with the product. Our system is built around complex analysis of product mentions on other websites, social media as well as blogs, so you will obtain a complete and reliable overview of what other people think about each service. In this example Satsum has a total satisfaction rating at 89% while for SurveySparrow 100% of people express they had an enjoyable experience with it.
Page last modified