What is better SurveySparrow or Salesforce CRM? You can use our scoring system to help you get a general idea which CRM Software product is more suitable for your company. For overall product quality, SurveySparrow earned 8.5 points, while Salesforce CRM gained 9.7 points. At the same time, for user satisfaction, SurveySparrow scored 100%, while Salesforce CRM scored N/A%.
Details about their features, tools, supported platforms, customer service, etc. are available below to provide you with a more accurate comparison. Keep in mind to purchase only the features your business requires to avoid wasting cash for features that you won’t be using.
As of now, the best solutions in our Survey Tools category are: Sogolytics, Alchemer, Qualtrics Research Core.
Pricing starts at $19/month for the basic plan. Pricing can also be customized based on your specific needs.
SurveySparrow’s Flexible and Customized Pricing Approach
SurveySparrow has evolved its pricing strategy to focus on flexibility and customization, catering to the unique needs of both small businesses and large enterprises. Instead of fixed pricing plans, they now offer a personalized quote system to ensure that each customer receives a pricing structure that aligns perfectly with their specific requirements and usage scale.
Personalized Quote System
Customized Pricing: SurveySparrow invites potential customers to request a personalized quote, ensuring that the pricing aligns with their individual needs, scale of use, and specific features required.
Tailored to Your Needs: Whether you’re a small business or a large enterprise, SurveySparrow’s team will work with you to understand your survey needs and usage patterns, providing a pricing plan that fits your scenario.
Flexible Solutions: The focus is on offering scalable solutions, whether you need basic survey functionalities or advanced features for extensive data collection and analysis.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You shouldn’t expect just a wide set of functionalities and adjustable pricing from a credible CRM Software. Almost as important as key features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about SurveySparrow or Salesforce CRM, or you run into a problem, or perhaps you’ll need to request a certain change or feature beneficial to your business you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy personal training or at least a knowledge base you can use.
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