What is better Satsum or Salesforce Community Cloud? You can use our scoring system to help you get a general idea which Customer Experience Management Software product is will work better for your business. For overall product quality, Satsum attained 5.9 points, while Salesforce Community Cloud received 9.0 points. At the same time, for user satisfaction, Satsum scored 89%, while Salesforce Community Cloud scored 100%.
Specifics of their features, tools, supported platforms, customer support, and more are available below to provide you with a more correct analysis. Keep in mind to purchase only the features your company needs so you don’t waste cash for functions that are unnecessary.
In the event you have to quickly find the optimal Customer Experience Management Software according to our review team we advise you examine the following services: Zendesk, Alchemer, Smartlook.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
Both Satsum and Salesforce Community Cloud were reviewed by a team of reliable B2B experts who carried out a full examination of all crucial elements of every service. Their final score was prepared using our unique SmartScore model which gives an individual partial score to every factor such as: main features, client support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only factor crucial to a business so we do our best to pay attention to all aspects of a app before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
