Satsum
vsRAPIDSPIKE
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Drive improvement
- Trend analysis
- Multi-channel collection
- Dashboard
- Action management
- Automatic survey creation
- Real-time survey evolution
- Survey length control
- Automatic feedback email
- Embedded surveys
- Embed survey to your website or page
- Net Promoter Score (NPS)
- NPS improvement analysis
- Average satisfaction score
- Feedback filter
- Maximum number of feedback
Pricing Info
Pricing Info
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
- Net Promoter Score
- Email feedback
- Web feedback
- Custom branding
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
- Advanced data capture
- Key drivers analysis
- Integrations
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
- Real-time customer recovery
- Premium support
- Success program
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
- Want to rack over 10000 responses
- Have specific customer requirements
- Need bespoke integrations
Integrations
Integrations
Satsum integrates with the following business systems and applications:
- MailChimp
- Zapier
- Magneto
- Shopify
- Zendesk
- Salesforce
- Desk
- Stripe
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nitro Digital, Intercontinetal Hotels Group, Sooqini
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
Company Email
Company's Address
Satsum Comparisons
Popular Satsum Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Notifications
- Multi-user accounts
- Live, Multi-device dashboards
- Public status pages
- Global server network
- Crisis escalation
- Scenic backgrounds during downtime
- Configurable data period
- Critical process monitoring
- Browser-based simulation
- Performance thresholds
- IP Addresses Geo-mapping
- Error detection
- Benchmarking
- Key process visualization
- Waterfall view of resources
- Live data
- Per-page traffic analysis
- Website scanner
- SSL Cipher monitor
- Internal app messaging
- Google safe browsing monitor
- Alexa monitor
- SEO statistics
- Graphical reports
- League tables
- Raw data
- Monthly summary
Pricing Info
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic: Free
- Unlimited alerts
- Uptime monitors
- Fixed Global monitoring network
- Detailed reporting
- 5-60 minutes checks
Professional: £18.95 +VAT/month
- Basic features plus
- Advanced monitors and alerts
- Global monitoring
- Up to 3 user accounts
- 150 uptime monitors
- 1-60 minute uptime checks
- TV mode
- Public status pages
Enterprise: Starting from £82.95 +VAT/month
- Professional features plus
- Performance monitors
- Advanced alerts
- On-demand global monitoring
- 500 uptime monitors
- Unlimited user accounts
- Managed site analysis
- Technical account manager
- API access
- Phone support
Integrations
RAPIDSPIKE offers the following connectivity options:
- RESTful JSON API (only for enterprise package)
- Slack
- Google Analytics
- Webhooks
- PagerDuty
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, NETFLIX, Fujitsu
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Advanced website monitoring platform for real-world performance data of critical websites and application processes.
Company Email
Company's Address
The Round Foundry Media Centre, Foundry St
Leeds
United Kingdom
RAPIDSPIKE Comparisons
Popular RAPIDSPIKE Alternatives
Please pay attention to the fact that even though both Satsum and RAPIDSPIKE may have a reliable array of features each service could be aimed at a different business size. If you are comparing features you should give some attention to a business type they are aimed at. Specific functionalities could scale up with no problem for large enterprises but if you have a small or mid-sized business it’s usually better to avoid paying for advanced functionalities that you may never have a chance to use.
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