What is better Satmetrix or LiveAgent? Buying the ideal CRM Software for your company is crucial to improving your company’s productivity. In our platform, it is simple to assess a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match Satmetrix vs. LiveAgent and check their overall scores (8.7 vs. 9.4, respectively) and user satisfaction rating (100% vs. 99%, respectively).
Additionally, you can analyze the specifics of prices, terms and conditions, plans, functions, tools, and more, and decide which software offers more benefits for your business. In general, go for the business software which helps you to add/remove features and price terms to complement your sales growth or lack of it.
People who don't have much time or want a Customer Experience Management Software recommendation from our experts may want to take a look at these top choices for this year: Alchemer, Zendesk, Smartlook.
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Satmetrix is a customer experience management platform to help you improve customer experience by designing and managing unique customer journeys. This platform is equipped with built-in analytics that extracts essential data and insights from comments, so you can immediately address specific issues.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Almost as important as functionalities and user support level are pricing options given by Satmetrix and LiveAgent. While pricing should not be a deciding factor it’s without a doubt a key thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and easily scaled up if your team expands. Make sure you don’t opt for packages that include extra features that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from discounts. You should also try out a free trial or demo of every product to spend at least some time working with it. It’s a valuable experience that doesn’t need you to invest any money and provides you with a practical overview of what it feels like to work with Satmetrix and LiveAgent.
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