What is better Satmetrix or Salesforce CRM? It’s easy to our scoring system to give you a general idea which CRM Software product is will work better for your company. For overall product quality, Satmetrix earned 8.7 points, while Salesforce CRM earned 9.7 points. Meanwhile, for user satisfaction, Satmetrix scored 100%, while Salesforce CRM scored N/A%.
Details about their characteristics, tools, supported platforms, customer service, and more are given below to give you a more accurate review. Don’t forget to get only the features that you need to avoid wasting resources for functions which are redundant.
Those of you who don't have much time or need a Customer Experience Management Software recommendation from our team might want to try out these top choices for the current year: Smartlook, Zendesk, Alchemer.
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Satmetrix is a customer experience management platform to help you improve customer experience by designing and managing unique customer journeys. This platform is equipped with built-in analytics that extracts essential data and insights from comments, so you can immediately address specific issues.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
It may not always be sufficient to simply compare Satmetrix and Salesforce CRM against each other. Although specific functionalities, pricing and customer comments are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by each app. In many cases a less known software may turn out to be an excellent choice that was a winner of many SaaS awards such as our Experts’ Choice Award which reveals that regardless of smaller market popularity it’s a significant contender to the solutions that rule the market.
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