get listedCompare iTouchVision Customer Service vs. Samanage
We are here to streamline the process of reviewing Customer Support Software products for you. For instance, on this page you can verify the overall performance of Samanage (9.6) and compare it with the overall performance of iTouchVision Customer Service (7.8). You can also match their overall user satisfaction rating: Samanage (98%) vs. iTouchVision Customer Service (97%). Similarly, you can read their functions carefully to find out which product can better tackle your company’s requirements. Generally, any business solution has to let you to quickly check the big picture, at the same time giving you easy access to the details. At this time, the most popular services in our Customer Support Software category are: Zendesk, Samanage, Freshdesk.  |  | ||
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| Pricing Details | |||
Score | Our Score 7.8 | Our Score 9.6 | |
| Client Experience | |||
Client Experience | Client Experience 97% | Client Experience 98% | |
| Price | |||
Price | by quote | by quote | |
| Pricing Type | |||
Pricing Type | Monthly payment | Quote-based | Monthly payment | Quote-based | |
| Complete Review | |||
Complete Review | |||
| Overview | |||
Overview | iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians. | Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things. | |
| Quick Links | |||
Quick Links | |||
| Languages Supported | |||
Languages Supported | English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East | English | |
| Types of Clients | |||
Types of Clients | Small Business | Large Enterprises | Medium Business | Small Business | Large Enterprises | Medium Business | |
| Pricing Details | |||
Pricing Details | Learn more about iTouchVision Customer Service pricing | Learn more about Samanage pricing | |
| Features | |||
Features | iTouchVision Customer Service FEATURES
| Samanage FEATURES
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| Available Integrations | |||
Available Integrations | iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements. |
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| Vendor's Address | ||||||||||||||
Vendor's Address | Unit 7031, 1 Fore St, London EC2Y 5EJ UK | 117 Edinburgh South Suite 100, Cary NC 27511 | ||||||||||||
| Cost Details | ||||||||||||||
Cost Details | iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated. A free trial is also available. | The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want. If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities. Available pricing plans include:
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Customer Support |
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| Contact No. | ||||||||||||||
Contact No. | +44-20-70999-266 | 1.888.250.8971 | ||||||||||||
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Available Devices |
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Popular Clients | ||||||||||||||
| Contact Email | ||||||||||||||
Contact Email | Contact@iTouchVision.com | support@samanage.com | ||||||||||||
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In case you continue having doubts about which app will perform best for your company it might be a sound idea to take a look at each service’s social metrics. These metrics are frequently a sign of how popular every product is and how wide is its online presence. For instance, in case of Facebook Samanage has 2052 likes on their official page while iTouchVision Customer Service profile is liked by 2255 users.
