TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Sales Automation
- Marketing Automation
- Relationship Intelligence
- Unified Data Solution
- Cloud Telephony
- Campaign Dashboard
- Campaign Management
- Email Marketing
- Contact History
- Contact Management
- Contact Scheduler
- Contract Management
- Customer Database
- Lead Management
- Lead Tracking
- Mailing List Management
- Multi-Channel Marketing
- Newsletter Management
- Product Catalog
- Referral Tracking
- Social Media
- Document Management
- Employee Directory
- Mail Merge
- Quote Management
- Territory Management
- Performance Reporting
- Outlook Plugin
- Integrations
- iOS & Android Apps
Pricing Info
Pricing Info
Salezshark offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Shark Basic – $20/user/month
- Lead Management
- Activities & Tasks
- Account & Contact Management
- Opportunity Tracking
- Forecasting
- Reporting & Dashboard
- Social Intelligence
- Email Integration
- *Campaign 360°
- Administration
Shark Pro – $49/user/month
- Lead Management
Web2Lead Capture
Assignment & Tracking - Reporting & Dashboard
Standard Reports + 5 Custom Reports - Relationship Cloud
Internal & External Connections - Chat Feature
- + Starter
Enterprise – By quote
Integrations
Integrations
SalezShark integrates with the following business systems and applications:
- Dataguru
- Justdial
- GlobalData
- SnapEngage
- Intercom
- MyOperator
- VICIdial
- Avaya
- Kayako
- Mailgun
- SendGrid
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SalezShark is the next-generation platform that gives businesses the power to build long-lasting relationships with their clients. It has smart technologies that assist users in better managing customer data, too. Moreover, it has a reporting tool that can aid in decision-making.
Company Email
contact@salezshark.com
Contact No.
Company's Address
12801 Worldgate Dr, Ste 503
Herndon, VA
USA
SalezShark Comparisons
Popular SalezShark Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
In the event you are still having second thoughts about which product will work best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular each solution is and how big is its online presence. For instance, in case of Facebook SalezShark has 2209 likes on their official profile while TeamSupport profile is liked by 4245 people.
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