What is better SalezShark or bpm'online CRM? You can use our scoring system to provide you with a general idea which CRM Software product is better for your business. For overall product quality, SalezShark attained 8.0 points, while bpm'online CRM received 9.3 points. At the same time, for user satisfaction, SalezShark scored 100%, while bpm'online CRM scored 100%.
Details about their characteristics, tools, supported platforms, customer support, and more are given below to help you get a more versatile analysis. Don’t forget to get only the functions that you need to avoid wasting cash for functions that you won’t be using.
As of now, the best solutions in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot Smart CRM.
SalezShark integrates with the following business systems and applications:
Facebook
Twitter
LinkedIn
Dataguru
Justdial
GlobalData
SnapEngage
Intercom
MyOperator
VICIdial
Avaya
Kayako
Mailgun
SendGrid
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SalezShark is the next-generation platform that gives businesses the power to build long-lasting relationships with their clients. It has smart technologies that assist users in better managing customer data, too. Moreover, it has a reporting tool that can aid in decision-making.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
In case you are still having doubts about which software will work best in your case it may be a good idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given solution is and how extensive is its online presence. For instance, in case of Facebook SalezShark has 2209 likes on their official page while bpm'online CRM profile is liked by 6261 people.
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