What is better Salesforce Snap-ins or TeamSupport? Today’s companies want the top Customer Support Software product to stay competitive. On this page we help you with choosing the right solution, by allowing you to evaluate Salesforce Snap-ins and TeamSupport down to the very details of their individual functions.
You may as well examine our general scoring values, which rate the software all round quality and performance. Salesforce Snap-ins got a 8.9 score, while TeamSupport has a score of 9.1. Likewise, you may compare their general user satisfaction rating: N/A% (Salesforce Snap-ins) against 99% (TeamSupport). Don’t forget to opt for the solution that best answers your most urgent issues, not the software with the higher number of features.
We realize that not all companies have the time to try out dozens of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Almost as essential as features and user support responsiveness are pricing packages given by Salesforce Snap-ins and TeamSupport. While cost should not be a deciding aspect it’s definitely a significant thing to consider. You should try to find a flexible pricing package that can be matched with your business size and easily scaled up every time your company grows. You should be certain you don’t pick packages that have extra functionalities that you won’t use and always try to get in touch with the vendor directly as big companies can frequently count on more affordable prices. You should also try out a free trial or demo of each app to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to spend any money and offers a reliable overview of what it’s like to work with Salesforce Snap-ins and TeamSupport.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
