What is better Salesforce Snap-ins or nanoRep? Finding the most effective Customer Support Software product is all about comparing different solutions and identifying the top program for your specific needs. Our exclusive algorythm provides you with a fast look at the general rating of Salesforce Snap-ins and nanoRep. For total quality and performance, Salesforce Snap-ins scored 8.9, while nanoRep scored 8.0. On the other hand, for user satisfaction, Salesforce Snap-ins earned N/A%, while nanoRep earned 100%.
Below you can also verify their features, terms, plans, etc. to find out which software will be more suitable for your needs. One critical feature to assess is if the application allows you to enable/disable restrictions on different types of users to limit the exposure of any critical company data.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Please pay attention to the fact that even though both Salesforce Snap-ins and nanoRep may provide an outstanding set of features each software may be created for a different company size. If you are comparing features you may want to pay attention to a company size they are catering to. Some functionalities may scale up well for large enterprises but if you have a small or medium business it’s frequently more sensible to avoid paying for complex features that you might never have a chance to use.
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