What is better Salesforce Service Cloud or NetSupport DNA? A sensible way to find the correct IT Asset Management Software product for your firm is to match the solutions against each other. Here you can compare Salesforce Service Cloud and NetSupport DNA and see their capabilities compared contrastively to help you decide on which one is the more effective product.
Similarly, you can compare their overall ratings, for instance: overall score (Salesforce Service Cloud: 9.6 vs. NetSupport DNA: 7.5) and user satisfaction (Salesforce Service Cloud: 97% vs. NetSupport DNA: 100%). Check their differences and similarities and see which one outperforms the other. Similarly imagine how your business will look like in the future; will your business outgrow the app in the next couple of years?
We know that not all companies have the time to try out a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
NetSupport DNA is an industry-leading and award-winning software. It has a free trial that can be downloaded from the website. Pricing is variable as the product has volume pricing tiers and licenses can be acquired after a one-off payment. Interested organizations can get in touch with a local NetSupport partner.
If you research different IT Asset Management Software products you shouldn’t simply study their list of features and offered pricing packages. Keep in mind the product must be meeting your needs and business so the more flexible their offer the better. Learn what systems are supported by Salesforce Service Cloud and NetSupport DNA and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this may be a critical factor for many companies.
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