Compare Lansweeper vs. Salesforce Service CloudA great way to choose the right IT Asset Management Software product for your company is to evaluate the solutions against each other. Here you can compare Salesforce Service Cloud and Lansweeper and see their capabilities compared in detail to help you choose which one is the superior product. Furthermore, you can compare their overall ratings, for instance: overall score (Salesforce Service Cloud: 9.3 vs. Lansweeper: 9.4) and user satisfaction (Salesforce Service Cloud: 97% vs. Lansweeper: 93%). Browse through their varying features and similarities and discover which one outperforms the other. Moreover, imagine your company tomorrow; will your business outgrow the app in the next couple of years? We did our best to review all popular Customer Support Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Samanage, Freshdesk.
|Free | Annual Subscription | Quote-based||Monthly payment|
A scalable and flexible network inventory and IT asset management software that provides companies and IT professionals with the capability to scan computers and devices on their network without the need for deploying agents, automatically perform software inventory and license auditing, organize all their helpdesk communications in one place, and generate rich knowledge base articles and content.
Service Cloud customer service software gives you faster, smarter customer support.
|DHL, Comcast, Sony||Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo|
|Learn more about Lansweeper pricing||Learn more about Salesforce Service Cloud pricing|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Lansweeper supports integration with Active Directory.
Salesforce Service Cloud supports integrations with the following business systems and applications:
|+1 917 382 3697||+1-800-667-6389|
|English, German, Spanish, French, Dutch, Portugese||English|
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:
For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.
Additional Helpdesk Agents
Lightning Essentials – $25/user per month (billed annually)
Lightning Professional – $75/user per month (billed annually)
Lightning Enterprise – $150/user per month (billed annually)
Lightning Unlimited – $300/user per month (billed annually)
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Please note that even though both Salesforce Service Cloud and Lansweeper may provide a reliable array of features each product might be designed for a different business size. If you are studying different apps you should focus on a company type they are meant for. Certain features could scale up with no problem for big enterprises but if you run a small or mid-sized business it’s often better to avoid paying for advanced functionalities that you might never actually use.