TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
For Federal Government
- Federal Contact Center
- Federal Case Management
- Government Cloud Wave
- Cloud App Development
- Facilities and Capital Management
For Government Contractors
- Business Development
- Employee Engagement
- Client/Partner Service Support
- Supplier Relationship Management
- Productivity Tools
- Business Intelligence
- Lifecycle Contract Management
- Account-based Marketing
- Personalized Marketing
- CRM
- Collaboration
- Analytics
- Automation
For Department of Defense
- Talent Management
- Patient Relationship Management
- Supplier Relationship Management
- Productivity Tools
- Recruiting
- Compliance
For State
- State Case Management
- State Contact Center
- Workforce Development
- Salesforce Licensing
- Government Cloud Wave
- Salesforce Government HHS (Human & Health Services) Case Management
- Engagement Center
For City
- Mobile Connectivity
- Mobile Case Management
- Pre-configured Business Processes for HHS Sector
- Automated Workflows
- Client Self-Service
- Shared Communication Platform
- Custom App Development
- CRM
- IoT
For Security & Compliance
- Support and Compliance with FedRAMP (Federal Risk and Authorization Management Program)
- Support and Compliance with iRAP (Information Security Registered Assessors Program)
- Support and Compliance with various U.S. Department of Defense security requirements
- Event Monitoring and Platform Encryption
- Compliance Certifications
Pricing Info
Pricing Info
Variable and flexible pricing plans are offered for the various solutions that make up Government Cloud. You can contact the vendor for pricing details or to get a quote.
Integrations
Integrations
Government Cloud is a platform that is secure, transparent, and compliant. It can connect with any internal or external systems from any device, and gives you access to numerous developers and partners. You can contact the vendor for specific integration capabilities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Services Administration, New Jersey Transit, Elgin City (Illinois)
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A set of cloud management, business, and productivity solutions designed for the government sector
Company Email
Contact No.
Company's Address
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce Government Cloud Comparisons
Popular Salesforce Government Cloud Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
In the event you continue having second thoughts about which product will perform best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how extensive is its online presence.For example, if you check Salesforce Government Cloud LinkedIn profile you’ll see that they are followed by 1056521 users. In case of TeamSupport the amount of followers on their LinkedIn page is 2431.
Page last modified