What is better SafeSoft Solutions or CloudAgent? With various functionalities, pricing, conditions, and more to compare, determining the best Customer Support Software for your business is tricky. But by working with our system, it's easy to match the features of SafeSoft Solutions and CloudAgent together with their general score, respectively as: 7.2 and 7.2 for overall score and N/A% and 100% for user satisfaction.
You can also compare them feature by feature and see which program is a more suitable fit for your business. Remember to use a trial version first prior to opting in for a plan to see how the solution works in real setting.
Users who want to save some time or would like to get a Customer Support Software suggestion from our team might want to investigate these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Both SafeSoft Solutions and CloudAgent were reviewed by a team of reliable SaaS experts who prepared a full study of all important elements of each software. Their final rating was prepared by means of unique SmartScore algorithm which calculates an individual partial score to each component like: main functionalities, customer support, mobile support, security, client satisfaction and media presence. We are aware that useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a solution prior to coming up with its final rating.
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