SafeSoft Solutions
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Inbound
- Hosted IVR
- ACD Intelligent Routing
- CTI Screen Pop
- Toll-Free Numbers
- Local Numbers
- Voicemail
Outbound
- Predictive Dialing
- Preview Dialing
- Voice Broadcasting
- Custom Lead Recycling
- Lead Scrubbing
- Campaign Quotas
Blended
- Built-in CRM
- Custom Reporting
- Branch Scripting
- Embedded Web-form
- Call-time Rules
- Campaign Hot Keys
Analysis and Reporting
- Call Logging
- Call Monitoring
- Call Recording
- Campaign History Databasing
- Contact History Databasing
- Customized Reports
- Real Time Reporting
- Reporting Data Exports
Pricing Info
Pricing Info
Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.
Integrations
Integrations
SafeSoft Solutions supports integrations with the following business systems and applications:
- Salesforce Sales Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AllState Insurance, First Nation Financial, Soltech Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
Company Email
sales@safesoftsolutions.com
Contact No.
Company's Address
20950 Warner Center Lane
Building A
Woodland Hills, CA 91367
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Interaction Analyst
- ACD
- Skill routing
- Screen pop
- Sticky agents
- Multiple channels
- Dialer
- Cloud IVR
- Quality monitoring
- Open API
Pricing Info
Pricing available by quote. Contact CloudAgent directly to discuss pricing details.
Integrations
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Company Email
support@cloudagent.in
Contact No.
Company's Address
Ozonetel Systems Pvt. Ltd.
6-3-1090/B, 1st Floor, Mayank Towers
Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
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Both SafeSoft Solutions and CloudAgent were reviewed by a team of reliable SaaS experts who prepared a full study of all important elements of each software. Their final rating was prepared by means of unique SmartScore algorithm which calculates an individual partial score to each component like: main functionalities, customer support, mobile support, security, client satisfaction and media presence. We are aware that useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a solution prior to coming up with its final rating.
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