What is better RingCentral Engage Digital or SWAG? Today’s businesses require the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the right solution, by allowing you to evaluate RingCentral Engage Digital and SWAG down to the very details of their individual functions.
You can even make use of our general scoring values, which rate the software overall quality and performance. RingCentral Engage Digital got a 8.8 score, while SWAG has a score of 8.0. Likewise, you can compare their general user satisfaction rating: N/A% (RingCentral Engage Digital) against 97% (SWAG). Keep in mind to choose the software that best addresses your top needs, not the software with the higher number of features.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software products available out there, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
All the data, details and statistics that we presented in this table were collated from official company pages, promotional materials available online, real-life experience from real customers as well as our own hands-on use of each service by an expert. We put a lot of effort to extensively test every software, therefore we not only study it on our own, but we also match our findings with experiences of other people from the SaaS community.
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