What is better RingCentral Engage Digital or Intercom Live Chat? When you compare RingCentral Engage Digital and Intercom Live Chat, you can actually see which Customer Support Software product is the more suitable alternative. This means that your enterprise can select the most productive and effective application. You can study the specifics, like available tools, prices, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their total scores to know which one looks to be more suitable. RingCentral Engage Digital has 8.8 points for overall quality and N/A% rating for user satisfaction; while Intercom Live Chat has 8.8 points for overall quality and 88% for user satisfaction. Likewise, you can also assess which software company is more credible by sending an email inquiry to both and check which vendor replies sooner.
In case you you would like to quickly find the optimal Customer Support Software according to our experts we recommend you take a look at one of these products: Freshdesk, Freshdesk Omni, Zendesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
In case you are still having second thoughts about which software will work best in your case it may be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every product is and how large is its online presence. For instance, in case of Facebook RingCentral Engage Digital has 39853 likes on their official profile while Intercom Live Chat profile is liked by 15563 people.
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