What is better RingCentral Engage Digital or FocalScope? Selecting the most appropriate Customer Support Software for your organization is not that easy with so many functions, choices, and offers to take note of. However, depending on our review platform will make it possible for you to streamline the selection process by reading all major products in a single place.
For example, you can compare RingCentral Engage Digital and FocalScope for their functions and overall scores, in this case, 8.8 and 8.2, respectively. Furthermore, you can compare which software has better general user satisfaction rating: N/A% (RingCentral Engage Digital) and N/A% (FocalScope) to determine which software is the better choice for your business. Don’t simply choose the solution with the most attractive price, but the service that gives the most cost-effective value.
Right now, the top services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
It may not always be sufficient to just compare RingCentral Engage Digital and FocalScope with one another. While useful tools, pricing plans and customer experience are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by each solution. Frequently a less known software may turn out to be an amazing choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which reveals that in spite of smaller market presence it’s a worthy rival to the solutions that rule the market.
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