What is better RichRelevance or Smaply? The perfect Customer Experience Management Software is a service that can tackle your company’s specific requirements. It’s easy to find which alternative works best for your business if you compare several products before you decide which one is the best.
For example, RichRelevance and Smaply are scored at 8.5 and 7.7, respectively, for total quality and performance. Similarly, RichRelevance and Smaply have a user satisfaction rating of 100% and 100%, respectively, which suggests the general response they get from customers. Better yet, get in touch with a current user of the software and ask for their comments about the solution in question.
We did our best to prepare reviews of all popular Customer Experience Management Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Smartlook, Alchemer, Zendesk.
RichRelevance integrates with the following applications:
Accenture
Diginetica
Openmind
Bluefoot
Cnet
Empathy Broker
Criteo
Now Interact
Thoughspot
Nielsen
Amplience
Baazavoice
Baazarvoice
Gigya
Janrain
Oracle
Softbank
Thousandeyes
The Cocktail
Digia
Obase
Salesforce
Hybris
IBM
Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bubbleroom, ShopDirect, HP
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading, cloud-based omnichannel personalization platform built to help Retailers, B2B, financial services, travel and hospitality, and branded manufacturers personalize their customer experiences.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Contact No.
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
If you are still having doubts about which service will be best for your company it may be a sensible idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each product is and how big is its online presence. For example RichRelevance Twitter account has currently 2265 followers. At the same time Smaply Twitter is followed by 718 users.
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