What is better RichRelevance or Qualtrics CX? To successfully acquire the most efficient and productive Customer Experience Management Software for your company, you need to compare products available on the market. For instance, here you may match RichRelevance’s overall score of 8.5 against Qualtrics CX’s score of 9.1. You may also review their general user satisfaction: RichRelevance (100%) vs. Qualtrics CX (100%).
In addition, you can evaluate their pros and cons feature by feature, including their offered terms and prices. By comparing products you are improving your chances to choose the best software for your company. It goes without saying you should know your specific needs to realize which software addresses those needs.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Smartlook, Alchemer, Zendesk.
RichRelevance integrates with the following applications:
Accenture
Diginetica
Openmind
Bluefoot
Cnet
Empathy Broker
Criteo
Now Interact
Thoughspot
Nielsen
Amplience
Baazavoice
Baazarvoice
Gigya
Janrain
Oracle
Softbank
Thousandeyes
The Cocktail
Digia
Obase
Salesforce
Hybris
IBM
Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bubbleroom, ShopDirect, HP
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading, cloud-based omnichannel personalization platform built to help Retailers, B2B, financial services, travel and hospitality, and branded manufacturers personalize their customer experiences.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Both RichRelevance and Qualtrics CX were evaluated by a group of reliable SaaS experts who carried out a full examination of all important elements of each service. Their total score was calculated by means of unique SmartScore algorithm which gives a separate partial score to each component like: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only factor essential to a business so we do our best to pay attention to all facets of a software prior to calculating its final score.
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