What is better RichRelevance or Conversocial? The ideal Customer Experience Management Software is a service that can tackle your company’s specific demands. It’s easy to identify which option works best for your industry if you assess different products before you decide which one is the best.
As an example, RichRelevance and Conversocial are scored at 8.5 and 8.6, respectively, for overall quality and performance. Similarly, RichRelevance and Conversocial have a user satisfaction rating of 100% and 100%, respectively, which indicates the general satisfaction they get from customers. Moreover, get in touch with a current customer of the software and solicit their feedback about the application in question.
We did our best to prepare reviews of all popular Customer Experience Management Software solutions offered out there, but among them these three deserved our special attention: Alchemer, Zendesk, Smartlook.
RichRelevance integrates with the following applications:
Accenture
Diginetica
Openmind
Bluefoot
Cnet
Empathy Broker
Criteo
Now Interact
Thoughspot
Nielsen
Amplience
Baazavoice
Baazarvoice
Gigya
Janrain
Oracle
Softbank
Thousandeyes
The Cocktail
Digia
Obase
Salesforce
Hybris
IBM
Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bubbleroom, ShopDirect, HP
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading, cloud-based omnichannel personalization platform built to help Retailers, B2B, financial services, travel and hospitality, and branded manufacturers personalize their customer experiences.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
In the event you are still having doubts about which app will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are frequently a way to see how popular every product is and how big is its online presence. For example RichRelevance Twitter account has currently 2265 followers. At the same time Conversocial Twitter is followed by 18904 people.
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