What is better RichCall or Olark? To successfully find the most useful and productive Customer Support Software for your firm, you should compare products available on the market. For instance, here it is possible to match RichCall’s overall score of 8.0 against Olark’s score of 8.7. You may also review their general user satisfaction: RichCall (N/A%) vs. Olark (98%).
What’s more, you can compare their pros and cons feature by feature, including their offered terms and rates. By comparing products you are more likely to choose the best software for your company. Of course you must understand your unique needs to realize which service addresses those needs.
Users who want to save some time or need a Live Chat Software suggestion from our team may want to take a look at these top choices for this year: Zendesk, Pipedrive, Vision Helpdesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
It may not always be sufficient to simply compare RichCall and Olark with each other. Even though specific tools, cost and customer experience are all important and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every service. In many cases a less popular service may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which shows that regardless of limited market popularity it’s a significant rival to the software that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
