What is better RichCall or JivoChat? With a wide range of features, pricing, details, and more to check, determining the best Customer Support Software for your business is hard. Nevertheless by using our system, it's easy to match the characteristics of RichCall and JivoChat together with their general score, respectively as: 8.0 and 7.8 for overall score and N/A% and 100% for user satisfaction.
You can also review them feature by feature and see which software is a more suitable fit for your company. Don’t forget to ask for a free trial first prior to opting in for a plan to get a firsthand experience how the solution can benefit you in real setting.
We are aware that not all people have the time to try out a large number of different services, so we created a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Both RichCall and JivoChat were evaluated by a group of reliable B2B experts who carried out a thorough examination of all key elements of each product. Their ultimate rating was calculated with unique SmartScore model which provides an individual partial score to each factor like: main functionalities, customer support, mobile support, security, user satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor essential to a company so we make sure we pay attention to all aspects of a service prior to giving it a final score.
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