What is better JivoChat or NinjaOne (Formerly NinjaRMM)? Today’s enterprises require the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the right solution, by allowing you to compare JivoChat and NinjaOne (Formerly NinjaRMM) down to the very details of their individual functions.
It is also possible to make use of our total scoring values, which rate the software overall quality and performance. JivoChat got a 7.8 score, while NinjaOne (Formerly NinjaRMM) has a score of 8.6. Likewise, you can compare their general user satisfaction rating: 100% (JivoChat) against 93% (NinjaOne (Formerly NinjaRMM)). Don’t forget to choose the software that best matches your most urgent needs, not the software with a lot of features.
People who are pressed for time or would like to get a Live Chat Software advice from our experts might want to examine these top choices for this year: Pipedrive, Zendesk, Vision Helpdesk.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
It may not always be sufficient to just compare JivoChat and NinjaOne (Formerly NinjaRMM) with each other. Even though useful features, pricing and customer comments are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards merited by each solution. In many cases a less dominant software may turn out to be an amazing choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which shows that in spite of limited market popularity it’s a significant contender to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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