What is better Rescue by LogMeIn or AzureDesk? When looking for the proper Help Desk Software for your organization it is suggested that you compare the characteristics, prices, as well as other critical information about the product and vendor. Here, you can check the parallels and distinctions between Rescue by LogMeIn (overall score at 7.4 and user satisfaction at N/A%) and AzureDesk (overall score at 8.0 and user satisfaction at 100%).
You can also examine their specific modules, like services, plans, rates, terms, etc. Moreover, analyze the terms closely for information on hidden costs, including, setup cost, independent customer service, upgrade fees, cloud storage fees, and more.
Our experts made sure to review all popular services available on the market, but among all the ones we reviewed these three deserved our special attention: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
You shouldn’t expect simply a broad array of features and flexible pricing from a credible Help Desk Software. Almost as essential as core features is a top-notch customer support. You want to make sure that if you have any questions about Rescue by LogMeIn or AzureDesk, or you run into a problem, or perhaps you’ll want to ask for a specific change or feature useful to your team you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can benefit from individual training or at the very least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
