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Compare AzureDesk vs. HP Service Anywhere

Getting the right Help Desk Software product is as straightforward as evaluating the good and weak features and terms offered by AzureDesk and HP Service Anywhere. Here it's also possible to match their total scores: 8.0 for AzureDesk vs. 8.1 for HP Service Anywhere. Or you can look at their general user satisfaction rating, 100% for AzureDesk vs. 97% for HP Service Anywhere. We suggest that you take some time to examine their unique features and figure out which one is the better choice for your company. Likewise, remember to factor in your company’s or industry’s special circumstances, for instance, a multilingual solution for a global company or a mobile platform to help you work away from your office. We did our best to review all popular Help Desk Software services that you can find out there, but among them these three deserved our special attention: Freshdesk, Zendesk, Salesforce Essentials.
Software

AzureDesk

VS

HP Service Anywhere

VS

AzureDesk screenshot HP Service Anywhere screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.1 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

97% ?

Cost

Cost

$12

by quote

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

Overview

Overview

AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
Quick Links
Available Integrations

Available Integrations

AzureDesk integrates with the following business systems and applications:

  • JIRA
  • Slack
  • Smooch.io
  • Zendesk
  • Asana
  • Olark
  • Freshbooks
  • Chargedesk
  • Chatlio

Developer API is also available to connect this system to a variety of applications and business systems.

No information available.

Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Available Languages

Available Languages

English English
Pricing Details

Pricing Details

Learn more about AzureDesk pricing Learn more about HP Service Anywhere pricing
Cost Details

Cost Details

AzureDesk offers a “One Plan for All” that you can subscribe to starting with a 14-day free trial.

AzureDesk Plus – $16/user per month or $12/user per month (billed annually)

  • Unlimited email addresses
  • Unlimited agents
  • Collaboration Features
  • Business Rules
  • Self Service Portal for Customers
  • Reports
  • Groups
  • Track Request
  • Apps Integration
  • Ticket Fields
  • Submit Request/Contact Form page
  • Knowledge Base
  • Tab Ticketing System
  • Agent Signature
  • Search Page
  • Batch Update
  • Ticket Fields Reports

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users
Vendor's Address

Vendor's Address

3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
List of Features

List of Features

AzureDesk FEATURES

  • Ticket management
  • Collaboration rules
  • Business rules
  • Self-service portal for customers
  • Reports
  • Groups
  • Track requests
  • Ticket fields
  • Contact forms
  • Knowledge base
  • Tab ticketing system
  • Agent signature
  • Search pages
  • Batch updates
  • Ticket field reports
  • Developer API
  • Unlimited inbox
  • Multilingual
  • Mobile Apps

HP Service Anywhere FEATURES

  • ITIL Service Desk
  • Big Data
  • Social IT Management
  • Agile Continuous Delivery
  • Easy to Use
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Android
Web-based
Phone Number

Phone Number

+1 800 633-3600
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Popular Customers

Popular Customers

Industrias Peñoles, INFOTEC, Injazat
Company Email

Company Email

support@azuredesk.co
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps examined on this page are only a small sample of our entire Help Desk Software category and you should keep in mind that there might be better solutions available. If you would like to make sure you make the wisest choice for your team we definitely suggest that you analyze more products first. You can also consider to check out our top 10 Help Desk Software list to learn which products are in the current year the highest-rated ones and dominate the market.