SoGoCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Onboarding
- Customer 360
- Playbooks
- Health Scores
- Automated Alerts
- Segments
- NPS Surveys
- Reporting & Analytics
Pricing Info
Pricing Info
Reptrics offers three enterprise pricing solutions suited to different scales of customer success teams. You can contact the vendor for a live demo.
Standard – $499/month
- Up to 3 Team Members
- 100 Accounts to Manage
- 100 NPS/CSAT Surveys
- 2 Integrations
- Segments & Playbooks
- Health Scores
Professional – $999/month
- All the benefits of Standard +
- Up to 8 Team Members
- 500 Accounts to Manage
- 500 NPS/CSAT Surveys
- Unlimited Integrations
- Team Dashboards
- Managed Onboarding
Enterprise – By quote
- All the benefits of Professional +
- Unlimited Team Members
- Unlimited Accounts
- Unlimited Surveys
- Custom Metrics
- Enterprise Management
- Single Sign On
Integrations
Integrations
Reptrics integrates with various popular apps such as:
- Gmail
- Zapier
- Slack
- Zendesk Support
- HubSpot
- Stripe
- Zoho CRM
- Salesforce
- Jira Service Management
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, NetApp, Varonis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reptrics is a comprehensive customer success solution that helps B2B SaaS businesses boost customer retention and growth.
Company Email
Company's Address
Reptrics, Inc.,
500 E Kennedy Blvd, Tampa, Florida 33602,
USA
Reptrics Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Key driver analysis
- Customer churn prediction
- Report creation/management
- Report distribution
- Visualizations
- Customer profiling
- Trend analysis
- Customer segmentation/filtering
- Statistical analysis
- Pre-designed templates
- Migration tools/services
- Benchmarking of results
- Multi-language support
- Branding and design control
- Intelligent survey design
- Real-time personalized engagement
- Anonymous feedback collection
- Control access/security
- Test and review programs
Pricing Info
SoGoCX pricing details are not publicly displayed on the vendor’s website. You need to contact the vendor and ask for a customized quote.
Integrations
SoGoCX seamlessly integrates with the following third-party applications:
- Salesforce
- Zapier
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Company Email
Contact No.
Company's Address
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
SoGoCX Comparisons
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No Customer Experience Management Software will be perfect enough to solve all the needs of a specific team. Even though core features of Reptrics and SoGoCX should matter you should also carefully study the integrations offered by each app. Very often you will already be working with some other SaaS software in your company and it’s definitely wiser to select services that integrate well with each other. With that approach you can ensure a reliable transfer of information between your teams and software used, which can really reduce time wasted on migrating between one product and the next.
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